Standard Shipping Terms and Conditions
Our standard shipping carrier is USPS Priority Mail. Standard shipments typically take 4 - 10 business days to arrive. This transit time is estimation only and, depending on your postal carrier, may take longer.
During holiday seasons (Christmas, Valentines Day, Halloween, etc.) the post office may take up to 15 business days to deliver your package.
Please remember that standard shipments will be left at your doorstep if you are not home. If you feel that your neighborhood or apartment complex is unsafe, or if you've had problems with postal mail in the past, please upgrade your shipping to FedEx, or have the package shipped to an address where someone will be able to receive it.
We cannot be held responsible for FedEx delays due to weather or mechanical problems, which are beyond our control.
We cannot be held responsible for lost or stolen packages, which have been marked as "delivered" when tracked via the delivery confirmation number.
What are my payment options?
Orders can be placed by the internet, telephone, or mail.
Telephone: To place an order by phone, please call one of our friendly Lingerie Consultants between the hours of 9:00 and 5:00 PST, Monday through Friday.
Office 909.579.0733 or Fax to 909.579.0743
Mail: After adding the items to your shopping cart, proceed to check out. Use the shipping calculator to confirm your shipping total, and print the "printable version" of your order. Send your payment to the address below. Don't forget to include your name, shipping address, telephone number, email address, and the items you would like to order!
LAL
2058 N. Mills Avenue, PMB #405
Claremont, CA 91711
Funds can be remitted by credit card, Paypal or Certified Money Order. Orders received by mail will ship when Money Order clears. We do not accept personal checks.
We accept American Express, Discover, MasterCard, MasterCard Check Cards, Visa, Visa Check Cards, LingerieAtLarge gift certificates, money orders, or cashier's checks. Make sure that your money order is denominated in U.S. dollars.
What is your return policy?
Returns & Exchanges
>>We guarantee your satisfaction. <<
All products to be returned must be returned within 30 days of the sale date, 100% complete, in resaleable condition. Obviously, clothing returns should be in a new and "not used" condition. Items that appear to be used will not be accepted as like new.
RETURNS: Please follow the procedure below to make certain your refund is promptly handled.
1. Ship the product to us at
Lingerie At Large
2058 N Mills Ave # 405
Claremont CA 91711
2. Indicate the reason for return ( We want it so we can improve service.)
3. Clothing returns must be in a new and "not used" condition.
4. Include who you are, order number or customer name and information you have in the package for identification purposes.
5. We will process your refund and send a confirmation via e-mail and mail
What is your privacy policy?
Your security and privacy are always our top concern. When you place an order we will need your name, address, phone number, e-mail address, credit card number and expiration date in order to complete your order. We will never exchange, rent or sell your personal information to any third party.
We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.
If you received a mailing from us, your e-mail address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or you have registered or purchased or otherwise have an existing relationship with us.
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending e-mails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.
How can you stop receiving e-mail from us? Each e-mail sent contains an easy, automated way for you to "unsubscribe" or stop receiving email from us. If you wish to do this, simply follow the instructions at the end of any email. If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that e-mail with your comments to us for review.
customerservice@lingerieatlarge.com
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